Privacy Policy

At cb66, we are committed to protecting the privacy of every player who visits or registers on our platform. This Privacy Policy explains in clear terms what personal information we collect, why we collect it, how it is used, and the rights you hold over your own data. By accessing or using cb66, you acknowledge that you have read and understood this policy.

This policy applies to all users of cb66, including visitors browsing the site, registered members, and individuals participating in sports betting, live casino games, slots, crash games, or any other services offered on the platform. We encourage all players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond to review this policy carefully before using our services.

Our Privacy Commitments at a Glance

Information We Collect

We collect only the information that is necessary to provide you with a safe, functional, and enjoyable experience on cb66. This falls into two broad categories: information you provide directly and information collected automatically.

Information You Provide Directly

• Full name, date of birth, and gender when you create a cb66 account
• Contact information including mobile number and email address
• Identity verification documents required for KYC compliance (e.g., National ID or passport copy)
• Financial account details linked to payment methods such as bKash, Nagad, Rocket, or Upay

Information Collected Automatically

• Device information including your IP address, browser type, operating system, and device identifiers
• Session data such as pages visited, time spent on site, game activity logs, and bet history
• Cookies and similar tracking technologies as described in the Cookies section below

How We Use Your Information

The personal data we collect serves specific, legitimate purposes related to delivering and improving our services. We do not process your data beyond what is described here. Our primary uses include the following:

• Account registration, verification, and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard, and other supported methods
• Providing customer support, responding to queries, and resolving disputes
• Sending important account notifications, security alerts, and promotional communications (only where consented)
• Complying with responsible gaming obligations, including enforcing deposit limits and self-exclusion requests
• Detecting, preventing, and investigating fraudulent activity, cheating, or any breach of our Terms and Conditions

Data Sharing and Third Parties

cb66 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We treat your information with strict confidentiality. However, there are limited, clearly defined circumstances under which your data may be shared with trusted partners.

These circumstances include sharing data with service providers who assist us in operating the platform, such as payment processors, fraud detection services, and KYC verification partners. All such partners are contractually required to handle your data securely and only for the purpose of delivering their services to cb66.

• Payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and international card networks) to facilitate transactions
• Identity verification and fraud prevention partners as part of our KYC and anti-money-laundering obligations
• Regulatory or law enforcement authorities when we are legally required to disclose information

Payment and Financial Data

cb66 takes financial data security extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are transmitted via SSL-encrypted channels directly to our payment processing partners. cb66 itself does not store your full card numbers, mobile banking PINs, or passwords in its own databases.

Transaction histories are retained for a defined period to comply with financial record-keeping obligations and to assist with any dispute resolution or fraud investigation processes. Access to this data is strictly controlled and limited to authorised personnel.

Cookies and Tracking Technologies

cb66 uses cookies and similar browser-based tracking technologies to improve your experience, maintain your login session, and understand how users interact with the platform. Cookies are small text files stored on your device. We use three main types:

• Essential cookies — required for core functionality such as maintaining your login session and remembering your language preference
• Analytics cookies — help us understand which pages and games are most popular so we can improve the platform
• Preference cookies — remember your settings such as display language and notification choices so you do not need to re-enter them each visit

You may disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on cb66, such as staying logged in between sessions.

Data Retention

cb66 retains your personal data for as long as your account remains active and for a reasonable period thereafter to satisfy legal, regulatory, accounting, or reporting requirements. In practice, this means account data is typically retained for a minimum of five years following account closure to comply with standard financial and anti-fraud record-keeping obligations.

When data is no longer required under any retention obligation, we take appropriate steps to securely delete or anonymise it so it can no longer be attributed to any individual. If you request deletion of your account, we will process that request promptly, subject to any overriding legal retention obligations.

Your Data Rights

Every cb66 player has meaningful rights over their personal data. We respect these rights and will respond to valid requests within a reasonable timeframe. Your rights include the following:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — if any data we hold about you is inaccurate or incomplete, you may request a correction
• Right to erasure — in certain circumstances you may request that your personal data be deleted from our systems
• Right to restrict processing — you may ask us to limit how we use your data while a concern is under review
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of the above rights, please contact our support team by emailing [email protected]. We will verify your identity before processing your request to ensure your data is protected from unauthorised access.

Security of Your Data

cb66 employs a range of technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmissions, access controls limiting who can view sensitive records, and regular security reviews of our systems and processes.

While we take reasonable steps to safeguard your information, no internet-based service can guarantee absolute security. We encourage you to use a strong, unique password for your cb66 account and to never share your login credentials with anyone. If you suspect that your account has been compromised, contact our support team immediately.

Age Restriction and Child Safety

cb66 is strictly an adult-only platform. All services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If we become aware that personal data has been inadvertently collected from a minor, we will take immediate steps to delete that data from our systems. If you are a parent or guardian and believe that a person under 21 has registered or used cb66, please contact us immediately at [email protected] so we can take appropriate action.

Third-Party Links

From time to time, cb66 may contain references or links to external websites or services operated by third parties, such as payment providers or game studios. This Privacy Policy applies only to cb66 and does not cover the data practices of any third-party sites. We have no control over and accept no responsibility for the privacy policies or content of external websites. We recommend reviewing the privacy policy of any third-party site you visit.

Changes to This Privacy Policy

cb66 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of cb66 following any such update constitutes your acceptance of the revised policy.

We encourage all users to review this Privacy Policy periodically to stay informed about how we protect your data. If you have any questions or concerns about the policy or your data, our support team is always available to assist you.